On maxmondo.com we aim to provide language study material for different levels of study. The material can be accessed online via our website and is designed for access on our website itself or for easy download so that you can listen and read away from your computer in a way that you want. This includes printing of text files and putting files on a compact disc or mp3 player, including ipod players.

How you can access the material on maxmondo.com

There are different access levels for the study material provided. Some material is free for everybody, including visitors, and this includes some blog posts and podcast audio files. To gain access to more material, especially the video material with subtitles, we ask you to register which is free. In this way we can better understand who is using our study material and this allows us to offer material better suited for your needs. The premium files including the full audio and transcript files are available for paid subscribers only.

How we collect user information

The way in which we collect information from users depends on the parts of the site you are using and what services you have requested. During the registration process a few data fields are necessary before you can complete registration, this includes your email address. Other data fields are voluntary and we appreciate you telling us a bit more about yourself to help us improve our service. With regards to email, we use a reputable Email Service Provider to send you our newsletter and occasional offers. We use a confirmed opt-in process to collect email addresses. This means when you register a user account and/or subscribe to our newsletter you will receive an email with a link you need to click to confirm it was you that requested the information. By clicking the link to confirm your email address you allow us to send you emails to that address related to your user account on maxmondo and the services and products offered or recommended by us.

What we do with the information we gather

Some of the information is collected automatically and is also automatically deleted after a period as part of the normal running of our webservice.

As is usual with many websites, maxmondo.com gathers some information automatically and this includes making use of electronic means. We aim for these means to be as easily recognisable as is practical and common on the internet.  For example, we may log the name of your Internet Service Provider as proof of your opt-in to receive emails from us to protect ourselves from unnecessary spam complaints. Or we may use technology based on cookies to remember you and hold some information from your visit. We believe this is useful for you as it means you do not have to re-enter the same information every time you visit. Furthermore, the collection of some data from our users allows us to customise your user experience on or site.

Our guarantees to you

• We will never share your email address with anybody else without your explicit prior permission.
• You can cancel your user account with us at any time.
• We make it easy to update your email newsletter preference via your account settings or simply unsubscribe from our mailing list with a simple one click process at the end of each email we send through our ESP (CAN-SPAM Act compliant).
• We do not collect or hold your payment information, payment for our products and services is via a secure third-party service such as Paypal.
• We offer money back on any subscription audio magazine issues you have not yet been given access to and that you have purchased through the webshop on maxmondo.com

For further assistance or questions please contact us

You can contact us using the 'contact us' form accessible via the menu. The messages we receive via this contact form are monitored regularly and we aim to provide you with prompt reponses. Please contact us if you have any questions or concerns regarding our privacy policy outlined on this page.